Sign-in and phone number
| What it means | |
|---|---|
| “Du må logge inn” | You must sign in. Sign in with Vipps, Apple or Google. |
| “Du må logge inn på nytt” | You must sign in again. The sign-in expired or was stopped, for example after 180 days without use. |
| “Innloggingen feilet. Prøv igjen.” | We could not approve the sign-in from Apple or Google. Try again. |
| “Innloggingen er ikke tilgjengelig akkurat nå. Prøv igjen senere.” | We cannot reach Apple or Google. Try again later. |
| “Vipps-innloggingen feilet. Prøv igjen.” | The answer from Vipps did not match the sign-in you started. Try again. |
| “Vipps-innloggingen er ikke gyldig lenger. Prøv igjen.” | You took more than 15 minutes, or you used this sign-in before. Start again. |
| “Write a valid phone number.” | The number is not written correctly. Enter 8 digits for a Norwegian number, or include the country code, for example +46. |
| “Telefonnummeret er ikke gyldig” | The server did not accept the phone number. Check the digits and the country code. |
| “Vi kan ikke sende SMS til dette landet ennå” | We send codes only to numbers in Norway, Sweden, Denmark and Finland. |
| “Vi kunne ikke sende SMS til dette nummeret” | The text message service did not accept the number. Check that it is a mobile number. |
| “Vi kan ikke sende SMS akkurat nå. Prøv igjen senere.” | The text message service is busy. Try again later. |
| “Vi sender ikke flere SMS akkurat nå. Prøv igjen senere.” | We sent many text messages in the last hour. Try again later. |
| “Du har sendt mange SMS. Vent litt og prøv igjen.” | Many text messages were sent from your network. Wait a while. |
| “Vent litt før du ber om en ny kode” | You just asked for a code, or you asked for many codes in the last hour. Wait a little. |
| “Koden er feil” | The code is wrong. Check the code in the text message, and try again. |
| “Koden er ikke gyldig lenger. Be om en ny kode.” | The code is older than 10 minutes, or you asked for a newer one. Ask for a new code. |
| “For mange forsøk. Be om en ny kode.” | You entered a wrong code 5 times. Ask for a new code. |
Groups and invites
| What it means | |
|---|---|
| “Invitasjonen er ikke gyldig lenger” | The invite expired, was used or stopped, or the code does not exist. Ask for a new invite. |
| “This invite is no longer valid” | The invite expired, was used or stopped, or the link is wrong. skokk.no shows this message when you open the link. |
| “The code does not work. Check that it is right, or ask for a new invite.” | The invite with this code does not exist, has expired or was stopped. |
| “For mange forsøk. Vent litt og prøv igjen.” | Too many tries. Wait a moment and try again. Many invite codes were tried in a short time, in the app or on skokk.no. |
| “Invitasjonen er ikke sendt til telefonnummeret ditt” | The invite is for another number than the one you confirmed. Ask for a new invite, or for a normal invite link. |
| “Du ble fjernet fra gruppen. Be eieren om en ny invitasjon.” | The owner removed you after the invite was made. You need a new one. |
| “You are no longer in this group.” | You left or were removed. The group goes away from the app and the widgets. |
| “Du eier gruppen. Fjern de andre medlemmene før du forlater den.” | You own the group. The owner can only leave when nobody else is left in the group. |
| “Fant ikke gruppen” | Group not found. It was deleted, or you are not in it. |
| “Bare den som eier gruppen kan fjerne medlemmer” | Only the owner can remove someone. |
| “Personen er ikke medlem av gruppen” | The person is no longer in the group. |
| “Navnet kan ikke være tomt” | The name cannot be empty. Enter at least 1 character. |
Photos, video and upload
| What it means | |
|---|---|
| “This file type does not work. Choose a photo or a video.” | The app accepts JPEG, PNG and HEIC, and MP4, M4V and MOV. |
| “Vi støtter kun JPG, PNG, MP4 og MOV, ikke …” | We only support JPG, PNG, MP4 and MOV. The app turns HEIC and HEIF into JPEG before upload. |
| “Choose a video of 30 seconds or less.” | The video is longer than 30 seconds. |
| “En video kan være 30 sekunder eller kortere” | The server does not accept videos longer than 30 seconds. |
| “This video is too large. Choose a video under 200 MB.” | The video file is larger than 200 MB. |
| “Filen er for stor” | The file is too large: a photo over 25 MB, or a video over 200 MB. |
| “We could not get the video ready. Try again, or choose another video.” | The phone could not remove the details about the location and the phone from the video. The app uploads the video only after they are removed. |
| “Video krever at gruppen er låst opp” | Video can only be shared in an unlocked group. |
| “Du har lastet opp mye den siste timen. Vent litt.” | You uploaded a very large number of files in the last hour. |
| “Du har lastet opp for mye i dag. Prøv igjen i morgen.” | You uploaded a very large amount in the last day. Try again tomorrow. |
| “Profilbildet må være et JPG-bilde” | The server only takes a JPEG as a profile photo. The app turns the photo into a JPEG before upload. |
| “Bildet er for stort” | The profile photo is larger than 1 MB. |
| “Bildet hører ikke til deg” | The app tried to use a profile photo that someone else uploaded. Choose the photo again. |
| “Fant ikke filen. Last den opp på nytt.” | The upload did not arrive. Share the photo again. |
| “Fant ikke opplastingen. Last opp på nytt.” | The upload is too old or not yours. Share the photo again. |
| “Listen er utdatert. Last inn på nytt.” | The list is out of date. The app could not get more photos. Pull down to get the photos again. |
| “Fant ikke innlegget” | Post not found. The photo was deleted or expired. |
| “Bare den som la ut innlegget eller eieren av gruppen kan slette det” | Only the person who posted the photo, or the owner of the group, can delete it. In the app you delete the photos you posted yourself. |
| “Likes og kommentarer krever at gruppen er låst opp” | “Like” and comments only work in an unlocked group. |
| “Could not save the photo. Try again.” | The photo was not put in Photos. |
| “Could not save the video. Try again.” | The video was not put in Photos. |
| “skokk has no access to save photos. You can allow it in Settings.” | Allow skokk to add photos in the settings of the phone. |
Payment
| What it means | |
|---|---|
| “The unlock can take a few minutes.” | You paid, but the group is not unlocked yet. The message from the store usually comes within a few minutes. |
| “Gruppen er allerede låst opp” | The group is already unlocked. |
| “Noen andre i gruppen låser den opp nå” | Another member is paying now. Ask whether the purchase went through, or wait 1 hour. |
| “Du kan låse opp opptil 5 grupper” | You already pay for 5 groups, or started purchases that add up to 5 groups. |
Widgets
| What it means | |
|---|---|
| “Åpne skokk for å vise widgeten igjen” | The widget lost its access, for example after you signed out. Open the app. |
| “Widgeten oppdaterer for ofte” | The widget asked for photos too often, and it waits a little before it asks again. |
Connection and other errors
| What it means | |
|---|---|
| “No connection. Try again.” | The phone is offline, or the server does not answer. |
| “Something went wrong. Try again.” | An error we have no message of its own for. |
| “Det fikk vi ikke til. Beklager! Vi er på saken med å fikse.” | The app sent something the server did not accept. The message has an ID for troubleshooting that you can send to us. |
Messages that point to an error in the app
These messages should not show when the app works. If you see one, update the app and try again.
| What it means | |
|---|---|
| “Ukjent plattform” | The app did not say whether the phone is iPhone or Android. |
| “Fant ikke brukeren” | The account no longer exists. |
| “Du kan ikke fjerne deg selv” | The owner tried to remove themselves. |
| “Bare den som eier gruppen kan se invitasjonene” | Only the owner can see the list of invites. |
| “Bare den som eier gruppen eller laget invitasjonen kan stoppe den” | Only the owner or the person who made the invite can stop it. |
| “Filen hører ikke til denne gruppen” | The file was uploaded to another group. |
| “Filtypen passer ikke til innlegget” | A photo was sent as a video, or the other way round. |
| “Filen er allerede brukt i et innlegg” | The same file was shared 2 times. |
| “Et miniatyrbilde må være et bilde” | The small copy was not a photo. |
| “En video trenger et miniatyrbilde og en lengde” | The video lacks a still or a length. |
| “Et bilde har ingen lengde” | A photo was sent with a length, like a video. |
